Dead on Arrival (DOA) Approval Form

"*" indicates required fields

Your Full Name*

Email Address*

Phone Number*

Company or Organization Name (if applicable)

Product Name*

Order or Invoice Number*

Date of Purchase*

Date Product Was Received*

Describe the issue with the product (please provide detailed information about the defect or problem noticed upon arrival)*

Upload photos or supporting documents (e.g., images of the product, packaging, or defect)*

Drop files here or

Max. file size: 15 MB.

Has the product been used since arrival?*

No, it was not used at all

Yes, briefly tested only

Yes, used for intended purpose

Other

Please provide any additional comments or information relevant to your DOA claim

Report and request approval for products that arrived non-functional or defective.